Last updated: 14 August 2026
Draft — not yet in force. Everything in square brackets must be completed before this site goes live: the registered company name and UEN, the name and contact address of the Data Protection Officer, and the retention period. A policy with placeholders in it is not a policy.
This policy explains how [COMPANY NAME] Pte. Ltd. (UEN [UEN]), trading as Red Thread ("we", "us"), collects, uses, discloses and cares for personal data, in accordance with Singapore's Personal Data Protection Act 2012 ("PDPA"). It applies to this website, to enquiries you send us, and to everything that follows if you become a client.
When you send an enquiry through this website, we collect the details you enter: your name, age, marital status, mobile number, email address, your preferred contact method and time, and whatever you tell us in the message field.
If you go on to engage us, we collect a good deal more, because the service does not work otherwise. That typically includes identity and marital-status documents, your occupation and general financial position, your family circumstances, photographs you give us to share, your health where you choose to disclose it, and notes of our conversations and of introductions made. We collect it directly from you.
We collect, use and disclose personal data only with your consent, or where the PDPA otherwise permits it. Submitting the enquiry form is your consent for us to contact you about your enquiry. It is not consent for anything else, and we do not add you to a mailing list.
You may withdraw consent at any time by writing to our Data Protection Officer. We will act on it within a reasonable period and tell you what the consequences are — in most cases, that we can no longer provide the service. Withdrawal does not affect anything already lawfully done.
Nothing about you is shared with any woman without your specific approval of exactly what she sees. Beyond that, we disclose personal data only:
We never sell personal data, never rent it, and never pass it to a third party for their own marketing.
Delivering this service necessarily involves people and providers in Vietnam. Where personal data is transferred out of Singapore, we take steps to ensure it receives a standard of protection comparable to the PDPA, and we transfer only what is genuinely needed for the purpose you approved.
We keep personal data only for as long as it serves the purposes above or as the law requires, and no longer. Enquiries that do not proceed are deleted within [RETENTION PERIOD, e.g. 12 months]. Client records are deleted [RETENTION PERIOD] after the engagement ends, unless you ask us to delete them sooner.
We take reasonable security arrangements to protect personal data against loss and unauthorised access, use or disclosure — access limited to those who need it, encrypted transmission, and no publication of client information anywhere, at any time, including in testimonials or marketing.
You may ask us what personal data we hold about you and how it has been used or disclosed in the past year, and you may ask us to correct anything inaccurate. Write to the Data Protection Officer below. We will respond as soon as reasonably possible; a reasonable fee may apply to an access request, and we will tell you the amount before proceeding.
This website sets no tracking or advertising cookies and runs no analytics or advertising pixels. Web fonts are loaded from Google Fonts, which will see your IP address as part of serving them.
We have appointed a Data Protection Officer as required by the PDPA. Any question, request or complaint about personal data should go to them:
If you are not satisfied with our response, you may raise the matter with the Personal Data Protection Commission of Singapore.
If this policy changes, the revised version appears on this page with a new date at the top. Material changes affecting existing clients will be notified directly.